Terms & conditions
Welcome to my website. I’m glad you’re here and hope you enjoy exploring my work.
Before you browse, please take a moment to read through these Terms and Conditions. They outline how you can use this site, how your information is handled, and other important details.
By continuing to use the site, you agree to these Terms and Conditions. If anything is unclear, feel free to get in touch.
Accessing This Site
We reserve the right to modify, suspend, or withdraw any part of this website at any time without notice.
We are not liable if, for any reason, the Site (or any part of it) is unavailable at any time or for any period.
We may also remove or edit any content without notice.
Permitted Use
You may print or download extracts from this Site for personal, non-commercial use provided that:
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No documents or related graphics are modified in any way.
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No copyright or trademark notices are removed.
You may not, without prior written permission:
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Use any content from this Site for commercial purposes.
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Copy, reproduce, distribute, republish, download, display, post, or transmit any content from this Site by any means.
Intellectual Property Rights
Unless otherwise stated, all intellectual property rights on this Site and in the materials published here are owned or licensed by us.
All works are protected by copyright laws and international treaties. All such rights are reserved.
Unless specified otherwise, the authors of the artworks on this Site have asserted their moral right to be identified as the creator of their works under applicable copyright law.
Links From This Site
This Site may contain links to external websites or resources provided by third parties. These links are for informational purposes only.
We have no control over the content of these sites and accept no responsibility or liability for them, or for any loss or damage arising from their use.
Collection and Use of Personal Data
When you visit this Site, our web server may automatically collect limited technical data for security and performance purposes, such as:
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The domain name or IP address of the requesting computer
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The date and time of access
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The file requested (name and URL)
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The HTTP response code
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The referring website
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The amount of data transferred
Cookies may also be stored on your computer to improve your browsing experience. Cookies help tailor the website to your preferences and do not give us access to your personal data.
You may disable cookies in your browser settings if you prefer not to allow them.
Personal data collected on this Site is processed in accordance with South African data protection laws.
Use and Transfer of Personal Data
We use your personal data solely for the technical administration of the website and to fulfil your requests or communications.
We do not share personal data with third parties except when required by law or authorised government bodies.
All employees handling data are required to maintain strict confidentiality.
Security
We use up-to-date technical and organisational measures to protect all personal data from unauthorised access, misuse, loss, or destruction.
Jurisdiction and Applicable Law
These Terms and Conditions are governed by the laws of South Africa.
The South African courts shall have exclusive jurisdiction over any disputes or claims arising from or relating to the use of this Site.
Dispatch & Shipping
General Info
Shipping costs depend on how many prints you order and where they’re going.
Just add your prints to the cart, select your delivery location, and click Update to see the shipping cost before you check out.
I usually dispatch orders within 3–4 working days. If you have any questions about shipping, just send a message — I’ll be happy to help.
Shipping Within South Africa
All local (South African) orders are sent Pudo / The Courier Guy (www.thecourierguy.co.za).
International Shipping
I ship prints all over the world using Tunl (www.tunl.to). Deliveries to Europe, the US, and other international destinations generally take around 1–3 weeks.
This is a trackable service. If you do not receive a tracking number pop me a message and I will forward one to you.
If Your Order Arrives Damaged
I take great care in packaging, but if your print arrives damaged, please contact me right away and keep both the packaging and the print.
I’ll guide you through what to do next — and I’ll need a quick photo of the damage to file a claim with the courier.
If Your Order Hasn’t Arrived
If your print hasn’t arrived within 3 weeks of dispatch, please get in touch.
Sometimes customs or postal delays can hold things up, but I’ll do my best to help track it down or find a solution.
Returns Policy
I really hope you’ll love your print — but if something’s not quite right, that’s okay. You can return your order within 14 days, as long as it’s in its original condition. Once I receive the return, I’ll process a refund within 7 days. Please note that shipping costs aren’t refundable.
Prices
Prices may change from time to time — I do my best to keep them fair and transparent.
Copyright
All content on this website is protected by copyright. If you’d like to share or reproduce anything, please credit Andrew Sutherland and this website.